A story in seven chapters
Every business gets its own sky.
SpaceSheep is the WhatsApp CRM that shapes itself around what you do, with Shaun, an AI shepherd who drafts the replies, does the busywork, and asks before anything reaches a customer.
Chapter one
Look closer.
In 1995, a telescope stared for ten days at a patch of sky that looked empty, and found three thousand galaxies in it. Your customer list is like that: every point of light is a person, with something they are waiting for.
Move the lens over a star. On a phone, tap one.
- Kabir Singh: JEE 2-year renews on Thursday
- Priya, Smile Studio Dental: Six-monthly check-up is due
- Lakshmi Joshi: Demo class tomorrow, 4:00 pm
- Meera, Saffron Table: Table for 4, Thursday, 8:00 pm
- Fatima Shaikh: Asked to move her demo class
- Dev, Highway Motors: Test drive on Saturday
- Ananya Iyer: Birthday on Saturday
- Sara, Annapurna Meals Trust: Gave ₹5,000 for 50 children’s meals
- Arjun Nair: Asked about fees, needs a reply
- Kavya Reddy: Maths demo class on Tuesday
- Rohan Mehta: Joined another institute
- Neha, Prana Yoga Loft: 10-class pack, 2 classes left
- Vikram, CoolCare Services: AC service due next week
- Asha, Clay Courtyard: Wheel-throwing workshop, Saturday
Chapter two
They write at all hours.
Thirty messages a day, each one a person waiting. WhatsApp gives you 24 hours to reply freely; after that, only an approved template. SpaceSheep counts the window down on every conversation and sorts the inbox by whose turn it is.
30 people left waiting in silence,
once your team shares one inbox.
Chapter three
Meet Shaun.
An astronaut ram with a visor for a face and no mouth. He never speaks for you. He reads what you ask, shows you his plan, and does the work on the real screen while you watch.
- 01He drafts.Every reply is built from facts in the record: the booking, the amount, the room. Never a guess.
- 02He proposes.Moving an enquiry, rescheduling a class: he shows the before and after, and waits.
- 03He asks.Nothing reaches a customer, spends money or deletes anything without your yes.
Chapter four
Watch him work.
Ask in your own words. The plan comes first. Then each step lights up as it runs, the page changes in front of you, and anything that reaches a student waits for your approval.
“Follow up every enquiry that has gone quiet for a week”
- Find admission enquiries with no reply for 7 daysLook
- Read their last messagesLook
- Move Rohan Mehta’s enquiry to LostChange
- Fill in your approved “Admission follow-up” templateDraft
- Send 2 follow-ups on WhatsAppReach out
Admission enquiries the real page, changing
Chapter five
Every business is a constellation.
SpaceSheep knows six things a business can do: sell, book, subscribe, resolve, pursue and own. Each kind of business is the shape those make, and its CRM compiles from that shape, in its own words. Ten of the forty-five kinds on the chart are drawn here; yours compiles even if it isn’t one of them.
Chapter six
Orbits of trust.
Everything Shaun can do sits on an orbit around your customers. The closer an action comes to them, your money or your data, the more he asks first.
- LookRuns freelyFind who has a demo class this week. Read a conversation. Check a number.
- DraftRuns, and a person sendsWrite a reply into the box. Draft a template.
- ChangeRuns with undo, or asks. You choose.Move an enquiry. Edit a contact. Snooze a conversation.
- Reach out, spend or removeAlways asks, with the exact previewSend to a customer. Submit a template to WhatsApp. Delete.
Chapter seven
Bring your flock home.
When the work is done, the sky clears. Your business, in its own words, with Shaun keeping watch. Setting up takes minutes, and you keep the WhatsApp number you already have.